Guiders Education is recognized as the top-performing ATC in South Asia for IATA, offering IATA-approved Passenger Ground Service courses in Kerala. Our comprehensive training equips you with the skills necessary to work with airlines, airports, and tour operators.
This course is ideal for anyone looking to start a career in the aviation industry, whether you’re interested in airline operations, airport services, or tour management. With expert faculty and a curriculum aligned with IATA course details, we ensure that students receive the best possible training to excel in the aviation sector.
As the best IATA institute in Kerala, Guiders Education provides students with the opportunity to gain globally recognized certifications and 100% placement assistance, ensuring a successful career in the thriving aviation industry
Syllabus
- Introduction to airport & airline operations
- Computer Reservations (CRS) and Departure Control Systems (DCS) functions.
- Passenger & Baggage check-in procedures (airport & off-site).
- Conditions of passenger & baggage carriage, boarding procedures and flight close-out messaging.
- Cargo and Dangerous Goods regulations
- Ramp Service, Airline and Airport security services
- Managing passenger interactions.
- Aviation security procedures for passenger & baggage transport.
- Enhanced passenger facilitation.
- Total Customer Care
- Career opportunities and interview preparations.
- Tour Operations
- CRS
What do you learn?
- Understand how airlines and airports operate in relation to the provision of passenger services in airport management.
- Provide superior customer facilities.
- Learn about the latest industry updates in airport management.
- Learn about passenger and baggage check-in & boarding procedures, including passengers with special needs.
- Interpret the respective regulatory requirements related to passenger and baggage transport.
- Understand how computer reservations and departure control systems operate.
- Ensure safe and secure passenger & baggage transport.
- Tour Operations
- CRS
Our students are proudly placed
Highlights
- Focus on development of social, professional and communication skills for a successful career.
- A strong link between theory and practice through case studies and projects.
- Instruction in small groups.
- Excellent career service and placement cell.
- Good infra-structure and amenities for students.